|Product Name||Platform Over-the-knee Stretch Boots|
At Waytobele, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed.
Many countries have reduced flights because of COVID-19, your packages maybe take longer to deliver as normal, but we will do our best to ship your order earlier. We beg for your understanding.
A confirmation email will be sent to you once the order is authorized and verified.
Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.
It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.
If items are prepared in 24 hours in your order, then we can ship it in one day.
Shipment takes approximately 8 to 30 business days to reach destination countries.
Once your order is shipped out, an email notification with International e-packet tracking number will be sent to you.
Please note: Total Delivery Time = Processing Time + Shipping Time
If you want to track your order, please click “Track Order” for information.
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
Usually it takes about 30-90 days to some countries , We do offer compensation if the shipping beyond the timeframe as stated on shipping policy.
Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.
Our Return Policy
1. Items shipped from waytobele.com can be returned within 30 days upon receipt.
2. Unless the item is defective, shapewear, underwear, pajamas and swimwear are not eligible for return because of hygiene reasons.
3. 15% fee will be deducted for cancellation of orders over 24 hours
4.If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
5.If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Note: Please contact us if you want to return an item. Return without prior discussion and authorization will not be accepted.
1.Contact Customer Service with order information and a brief description of your return. We will send you a printable slip with more instructions. It contains our return address and basic information about your returned order.
2.Print the return slip and put it inside your package along with the item(s) you are going to return and pack the item properly.
3.Send item(s) back to us through local post office. If you are in urgent need of handling the returned parcels, please contact our customer service and provide a tracking number for the returned parcels.
4.We will process your return in 1-3 business days of receipt of the package.
Why do I need to print the return label?
By scanning your return slip, our facility can locate your return much faster. After that we can proceed to refund/replacement.
How to return/refund the product?
Items shipped from waytobele.com can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Which carrier should I use to return?
We’d suggest to contact your nearest post office to return for a better customs clearance procedure.
Can I get the refund if I don't like the products?
Yes. Items shipped from waytobele.com can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
How soon will I receive the refund after returning?
|Payment Method||Refund Time Once Approved|
|PayPal||Within 1 business day|
|Credit||Refund within 1 business day, but bank processing may take 7-14 natural days to show in your account.|